Terms of Service

By creating an account or using PixieDust (the "Service"), you agree to these Terms of Service and the policies they reference, including our Privacy Policy and Acceptable Use Policy.

You confirm you are at least 13 years old, or the age of digital consent in your country, whichever is higher. Some features require you to be 18+.

You're responsible for keeping your sign-in method safe. Anything done from your account is your responsibility — including all credits spent.

• One person, one account. Don't share logins.
• Don't impersonate someone else, including in your handle, display name, or generated outputs.
• Notify us at hi@pixiedust.app if you think your account has been accessed without your permission.

Credits are the in-app unit you spend on generations. They have no cash value outside the Service. Stripe is the source of truth for purchases; we maintain the ledger for balances.

• Top-up credits never expire.
• Subscription credits roll over for 60 days; older subscription credits are consumed first.
• Failed generations are refunded to credits automatically. We do not refund failed generations in cash.
• You can request a full cash refund within 14 days of any purchase by writing to billing@pixiedust.app.

We grant you a personal, worldwide, non-exclusive license to use the Service. With Plus and Free, your outputs are for personal use only.

On Studio, you receive a worldwide commercial license to use generations you create — including in advertising, products, social media, and resale of derivative works — provided you comply with the Acceptable Use Policy.

You may not resell access to the Service itself or use it to build a competing AI generation product.

You keep ownership of the photos and prompts you upload, and of the outputs you generate. You grant us only what we need to run the Service (storage, transmission, display back to you, and processing through third-party AI providers).

We never train models on your face or your private generations unless you explicitly opt in via the Privacy settings.

• Don't upload other people's faces without their consent.
• Don't upload material you don't have the rights to.
• See the Acceptable Use Policy for the full list of what's prohibited.

The Service is provided "as is." AI generations are probabilistic; outputs may be imperfect, inaccurate, or unsuitable for a given purpose, and we don't guarantee any specific result.

To the maximum extent permitted by law, PixieDust's total liability for any claim arising out of the Service is capped at the amount you paid us in the preceding 12 months.

You can delete your account at any time from /account → Profile → Delete account. We'll remove your data within 30 days.

We can suspend or terminate accounts that violate these terms, the AUP, or applicable law. We'll refund unused top-up credits in such cases, unless the termination is for fraud or abuse.

We'll email account holders at least 14 days before any material change to these terms takes effect. Continuing to use the Service after that constitutes acceptance.

Questions? legal@pixiedust.app · or write to PixieDust Inc., 244 Fifth Ave, New York, NY 10001.